Questions From Residential Customers
You should expect that your system and data will be treated with ultimate confidentiality.
You should also expect to have options including how quickly you would like the repair to occur and if you would like to pay an hourly rate of if you would like to sign up for the Residential Computer Maintenance Program (RCMP).
Some computers are in and out within a couple of hours, others take several days to complete. The biggest hurdle in computer repair is whether or not proprietary replacement hardware will have to be ordered to fix your PC. We try hard to make sure we have standard replacement parts in shop for your convenience, but there are times when we will have to order parts and then wait for their arrival.
Benson Communications is proud to offer two options for computer repair. You can pay a simple flat rate that is charged per hour with additional charges if parts are required for the repair or you can join our Residential Computer Maintenance Program and pay a small monthly fee and enjoy peace of mind that your computer will be taken care of whenever it has an issue. Check out the details on our Residential Computer Maintenance Page and Flat Rate Page.